General terms of use and service
Last update: 1 January 2026
These general terms ("Terms") govern the use of vertexlabfr.com and the advisory services provided by Vertexlabfr SAS. By accessing the site, you acknowledge having read and accepted them in full.
1. Site publisher
Vertexlabfr SAS, a simplified joint-stock company with share capital of €50,000, registered with the Paris RCS under number 921 567 432, head office at 14 rue de la Paix, 75002 Paris, France. SIRET 921 567 432 00015 — VAT FR 76 921 567 432 — APE 7022Z.
2. Host
OVHcloud SAS, 2 rue Kellermann, 59100 Roubaix, France — Lille Métropole RCS 424 761 419 — Phone: +33 9 72 10 10 07.
3. Scope of services
Vertexlabfr provides independent advisory services: eligibility diagnosis for public benefits, file preparation, administrative follow-up and representation before the relevant authorities. Vertexlabfr is neither a public administration nor an authority empowered to grant benefits.
4. Free audit
The initial audit is entirely free and without commitment. Any additional service is subject to a personalised quote, signed before any work begins, in accordance with articles L.111-1 et seq. of the French Consumer Code.
5. Client obligations
The client undertakes to provide accurate, complete and up-to-date information. Any false declaration falls under the sole responsibility of the client. Vertexlabfr reserves the right to refuse or suspend an engagement in the event of breach.
6. Fees
Fees are stated in euros, all taxes included. They are payable by SEPA transfer, direct debit or card via Stripe. No payment is required as long as no quote has been signed.
7. Right of withdrawal
Pursuant to article L.221-18 of the French Consumer Code, individuals have a 14-day cooling-off period without justification. The withdrawal form is attached to the quote.
8. Intellectual property
All content (text, images, logos, code) is the exclusive property of Vertexlabfr SAS or its partners. Any reproduction without prior written authorisation is forbidden.
9. Liability
Vertexlabfr undertakes a best-efforts obligation. Our liability is limited to the amount of fees received for the relevant engagement. No guarantee of obtaining a benefit can be given, the final decision lying with the competent authorities.
10. Mediation & jurisdiction
In case of dispute, the client may refer to the consumer mediator CNPM-MCN (27 av. de la Libération, 42400 Saint-Chamond). Failing amicable resolution, the courts of Paris have sole jurisdiction. Governing law: French law.